The TRIMEDX team is constantly evaluating how we can continue to best support you. Our highly skilled technicians are working around the clock to ensure your devices remain operational and our human resources team…
Our proven, technology-enabled clinical engineering service provides unprecedented visibility into your clinical equipment, including clear line of sight to all aspects of your clinical assets. Our onsite clinical engineering support, led by expertly trained clinical engineering teams, leverage a centralized support function consisting of supply chain, regulatory, quality, process improvement, contract management, and technology experts.
- Our technology, RSQ, is a proprietary CMMS designed specifically for healthcare by clinical engineers, supply chain executives, and safety and quality experts. RSQ provides unmatched visibility into every detail of your inventory to help you better understand costs, history, performance, and prognosis.
- Ongoing technician training with multi-million-dollar annual training budget ensures technicians serving your facility are highly proficient in servicing your latest devices and technologies.
- We hold ourselves to rigorous performance standards, and share our performance with you and your teams on a quarterly basis to demonstrate the value of our program. In addition, we randomly audit work orders to ensure customer satisfaction, and we deploy an annual customer survey, administered by an objective third party, to ensure that we are meeting our customer needs and expectations.